Last updated: October 2026
The National Australian Apprenticeships Association (NAAA) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how NAAA collects, uses, stores and discloses personal information when you interact with us, use our website, make an enquiry, apply for membership, participate in NAAA activities or otherwise engage with the Association.
1. About NAAA
The National Australian Apprenticeships Association is the national peak body representing organisations delivering Apprentice Connect Australia services.
For privacy enquiries, you can contact:
National Australian Apprenticeships Association
Level 1, Suite 1.04
243 Northbourne Avenue
Lyneham ACT 2602
Postal address:
PO Box 2315
Bathurst NSW 2795
2. Personal information we may collect
Depending on how you interact with NAAA, we may collect information including:
- Your name.
- Job title and organisation.
- Email address and telephone number.
- Postal or business address.
- Membership information.
- Enquiry and correspondence details.
- Information provided when attending NAAA meetings, events, consultations or other activities.
- Information relating to policy, research or sector engagement.
- Payment or billing information where applicable.
- Website usage and technical information, such as IP address, browser type, device information and pages visited.
We generally only collect information that is reasonably necessary for NAAA’s activities and functions.
3. How we collect personal information
We may collect personal information when you:
- Submit an enquiry through our website.
- Contact NAAA by email, telephone or another method.
- Apply for or maintain NAAA membership.
- Attend a meeting, event, consultation or industry activity.
- Subscribe to communications or updates.
- Provide information as part of research, consultation or policy work.
- Interact with our website.
We may also receive information from member organisations, government agencies, industry bodies, publicly available sources or other organisations where appropriate.
4. How we use personal information
NAAA may use personal information to:
- Respond to enquiries.
- Administer memberships.
- Communicate with members.
- Provide information about NAAA activities, publications, research and events.
- Conduct policy, research and consultation activities.
- Represent member and sector experience to government and industry.
- Manage meetings, events and stakeholder engagement.
- Maintain and improve our website and services.
- Maintain administrative and financial records.
- Meet legal, regulatory and governance obligations.
We will not use personal information for purposes unrelated to those for which it was collected unless permitted or required by law.
5. Membership information
Where an organisation applies for or holds NAAA membership, we may collect information about the organisation and its nominated representatives.
This may include names, roles, contact details, membership status, communications, meeting participation and other information reasonably required to administer membership.
Membership information may also be used to communicate information relevant to NAAA’s activities, policy work, meetings and member services.
6. Disclosure of personal information
NAAA may disclose personal information where reasonably necessary to:
- Service providers that assist us with website hosting, technology, communications, administration, professional services or other operational requirements.
- Government agencies, industry bodies or stakeholders where disclosure is appropriate and authorised.
- Professional advisers, including legal, accounting or technology advisers.
- Authorities where required or authorised by law.
NAAA does not sell personal information.
7. Website analytics and cookies
The NAAA website may use cookies and analytics technologies to understand how visitors use the website and to improve its functionality and performance.
Information collected may include:
- Device and browser information.
- IP address.
- Pages visited.
- Referring websites.
- Time spent on pages.
- General website interaction information.
You may be able to disable or restrict cookies through your browser settings. Some website functions may not operate as intended if cookies are disabled.
8. Storage and security
NAAA takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Information may be stored electronically or in other appropriate records and may be held using third-party technology and service providers.
No method of electronic storage or transmission is completely secure, and NAAA cannot guarantee absolute security.
9. Accessing or correcting your information
You may request access to personal information NAAA holds about you or ask for inaccurate or outdated information to be corrected.
Requests can be sent to:
We may need to verify your identity before processing a request.
Australian privacy law provides individuals with rights relating to access and correction of personal information held about them. OAIC
10. Privacy complaints
If you believe NAAA has mishandled your personal information, please contact us at:
Please provide sufficient information for us to understand and investigate your concern.
NAAA will consider privacy complaints and respond within a reasonable period.
Where applicable, you may also be entitled to contact the Office of the Australian Information Commissioner regarding privacy concerns.
11. Overseas service providers
Some technology or service providers used by NAAA may store or process information outside Australia.
Where applicable, NAAA will take reasonable steps concerning overseas disclosure of personal information in accordance with applicable privacy obligations.
12. Third-party websites
Our website may contain links to third-party websites, including government agencies, industry organisations and other external resources.
NAAA is not responsible for the privacy practices, security or content of external websites. You should review the privacy policies of those websites before providing personal information.
13. Changes to this policy
NAAA may update this Privacy Policy from time to time to reflect changes to our practices, website or legal obligations.
The latest version will be published on this website together with the date it was last updated.