Last updated: October 2026

These Terms of Use apply to the website operated by the National Australian Apprenticeships Association (NAAA).

By accessing or using this website, you agree to these terms.

Additional terms in this document apply to organisations that apply for or maintain membership with NAAA.

1. About this website

The NAAA website provides information relating to Australian apprenticeships, NAAA activities, membership, policy, research, data, publications and related sector information.

The information provided on this website is general information only.

2. No professional or individual apprenticeship advice

NAAA is the national peak body representing organisations delivering Apprentice Connect Australia services.

NAAA does not provide individual apprenticeship placement, employment, financial, legal or professional advice through this website.

People seeking assistance with starting an apprenticeship, employing an apprentice or accessing apprenticeship support should contact an appropriate Apprentice Connect Australia Provider or relevant government service.

3. Accuracy of information

NAAA aims to provide accurate and useful information.

However, apprenticeship programs, government policies, incentives, eligibility requirements, statistics and other information may change.

NAAA does not guarantee that all website content is complete, current or free from error.

Where information relates to government programs, legislation, incentives or statistical data, users should confirm current information with the relevant government agency or original source.

4. External links

The website may contain links to external websites operated by government agencies, industry bodies and other organisations.

External links are provided for convenience and informational purposes.

NAAA does not control external websites and does not guarantee their accuracy, availability, security or content.

A link to an external website does not necessarily constitute endorsement of that organisation, its products, services or views.

5. Intellectual property

Unless otherwise stated, website content including text, graphics, branding, design, publications and other materials is owned by or licensed to NAAA.

You may access, download and print website material for personal, educational, research or internal organisational purposes.

You must not reproduce, modify, commercially exploit, republish or distribute NAAA material without permission where permission is required.

Third-party materials remain subject to the intellectual property rights of their respective owners.

6. Acceptable use

You must not use this website:

• For unlawful purposes.
• To interfere with the operation or security of the website.
• To attempt unauthorised access to systems or data.
• To introduce malicious software or harmful code.
• To impersonate another person or organisation.
• To submit misleading, fraudulent, offensive or unlawful information.
• In a way that infringes the rights of NAAA or another party.

NAAA may restrict access where misuse is identified.

7. Website availability

NAAA does not guarantee uninterrupted or error-free access to the website.

The website may occasionally be unavailable due to maintenance, technical issues, security requirements or circumstances outside NAAA’s control.

8. Liability

To the extent permitted by law, NAAA is not liable for loss or damage arising from reliance on general information provided on this website or from the use or inability to use the website.

Nothing in these terms excludes rights or remedies that cannot legally be excluded under applicable Australian law.

---

Membership Terms

9. Eligibility for membership

NAAA membership is intended for eligible organisations involved in the Australian apprenticeships sector, including organisations delivering apprenticeship support services where applicable.

Membership applications are subject to NAAA’s applicable membership criteria, constitution, rules and approval processes.

Submitting an application does not guarantee acceptance.

10. Membership applications

An organisation applying for membership must provide accurate and complete information.

NAAA may request additional information where necessary to assess eligibility.

NAAA reserves the right to accept or decline an application in accordance with its constitution, rules and governance requirements.

11. Organisational representatives

Member organisations may nominate representatives to communicate with and participate in NAAA activities on their behalf.

Members are responsible for informing NAAA when nominated representatives or their contact details change.

12. Membership fees

Where membership fees apply:

• Fees will be advised to the applicant or member.
• Fees must be paid by the applicable due date.
• Membership may not commence or continue until required fees have been paid.
• Fees may be reviewed or changed from time to time in accordance with NAAA’s governance arrangements.

Any applicable taxes will be identified where required.

13. Membership period and renewal

Membership applies for the relevant membership period advised by NAAA.

Membership may need to be renewed periodically and may be subject to continued eligibility and payment of applicable fees.

NAAA may contact members before renewal regarding fees, membership information or changes to membership arrangements.

14. Membership benefits

Membership benefits may include:

• Representation of member interests.
• Participation in member discussions and forums.
• Policy and industry updates.
• Research and sector intelligence.
• Consultation opportunities.
• Access to member communications, meetings or other services.

Specific benefits may change over time.

Membership does not guarantee any particular policy outcome, government decision, commercial benefit, funding outcome or business result.

15. Member responsibilities

Members are expected to:

• Provide accurate membership information.
• Keep their contact information current.
• Act lawfully and professionally when participating in NAAA activities.
• Comply with applicable NAAA governance requirements.
• Pay membership fees when due.
• Avoid representing themselves as speaking on behalf of NAAA unless authorised.

16. Use of NAAA name and branding

Membership does not automatically grant unrestricted permission to use NAAA trademarks, logos or branding.

Any use of NAAA branding must comply with permissions or branding requirements issued by NAAA.

Members must not imply that NAAA endorses a particular product, service or commercial activity unless NAAA has expressly authorised that representation.

17. Cancellation or cessation of membership

A member may request to cease membership by contacting NAAA.

Membership may also cease or be suspended in circumstances provided for under NAAA’s constitution, membership rules or applicable law.

Any entitlement to a refund of membership fees will be determined according to the applicable membership arrangements, NAAA’s constitution and Australian law.

I would specifically have NAAA confirm this section before publishing, because you don’t want the website terms contradicting their constitution or existing fee/refund rules.

18. Changes to membership arrangements

NAAA may update membership fees, benefits, processes or conditions from time to time.

Material changes affecting existing members will be communicated where appropriate.

19. Privacy

Personal information provided in connection with membership or website use is handled in accordance with NAAA’s Privacy Policy.

20. Governing law

These Terms of Use are governed by the laws applicable in the Australian Capital Territory and applicable Commonwealth laws of Australia.

By using the website, you submit to the jurisdiction of courts with authority in relation to those laws.

21. Contact

For general and media enquiries:

For membership enquiries:

National Australian Apprenticeships Association
Level 1, Suite 1.04
243 Northbourne Avenue
Lyneham ACT 2602

Postal address:
PO Box 2315
Bathurst NSW 2795